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Guidepost Medical Group
Appointments
How To Book An Appointment
- In keeping with government guidelines, we work towards an appointment system which allows access to an appropriate clinician within a 2 week period for routine problems.
- Anything considered clinicially urgent will be assessed and seen on the same day if applicable.
- At times of high demand we may not always able to meet this.
Check your condition first
Many conditions can be dealt with without the need to see your GP.
Condition Checker
Many conditions can be dealt with without the need to see your GP.
You can try a local pharmacy for advice about a range of conditions and we also have lots of self help information. Please try this advice before contacting the Practice.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Pharmacy & Self-Care
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Book a Routine Appointment
Doctors and Nurse Practitioner appointments are available every day either as 10 minute same day appointments, or 10 minute pre-bookable appointments.
A number of appointments are available to pre-book on-line.
eConsult
eConsult - Online Consultation
What is eConsult?
eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.
Urgent but NOT life-threatening
The doctors have instructed the receptionists to question all requests for an urgent appointment.
Anyone who genuinely needs to be seen urgently will be seen as soon as practicable on that day. If there are no free appointments, you will be telephoned by a clinician who will assess your symptoms and make a decision on treatment.
Telephone Advice
If you wish to speak to a practice nurse, the nurse will be informed of the contact and will telephone you as soon as possible.
If you wish to speak to a doctor, the receptionist will take your contact details and brief details of the nature of the call. You will be advised that the doctor may not return the call on the same day, unless urgent.
Tel: 01670 822071
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Missed Appointments
Guidepost Medical Group are actively tackling the numbers of missed appointments in the practice, we are highlighting to patients the importance of making sure they attend or cancel where the appointment is not required.
If you no longer require your appointment please let us know in good time by calling the practice
This allows the appointments to be used by others and enables us to make the best use of our clinician’s time.
Please be aware if you have had two (2) missed appointments in six (6) months or three (3) in twelve (12) you may receive a yellow card letter regarding your non-attendance.
Thank you in advance.