Dr Malcolm Orr (Male Partner)
MB, ChB, DRCOG, MRCGP (1998, Dundee) Works every day except Tuesday
Dr Catherine Bromham (Female Partner)
MBBS, MRCGP, DRCOG, DFFP (1997, London) Works Monday, Tuesday and Thursday
Dr Angela Rau (Female Partner)
MBBS, MRCGP, PhD, BSc (2006, London) Works Tuesday, Thursday and Friday
Dr Sarah Belton
MBBS, BMedSci, DRCOG, DFSRH (2001, Newcastle) Works Wednesday, Thursday and Friday
Dr Amy Tromans
MBBS, MRCGP, DFSRH (2015, Newcastle) Works Monday, Tuesday and Wednesday (am)
THE PRACTICE TEAM:
BUSINESS MANAGER (Sue Rowland)
Looks after the day to day administrative running of the practice and co-ordinates the work of the other staff. She will help you with any problems that you may encounter in using our facilities.
PRACTICE MANAGER (Catherine Carnaby)
Your first point of contact with our practice. She will try to meet all your requirements.
DATA MANAGER (Louise Trench)
Looks after the Data Entry Team who are responsible for:-
- Scanning hospital letters on to the clinical system and read coding to the patient record.
- Summarising patients medical notes on to the clinical system.
- Audits and searches.
- Chronic disease management and recalls.
- Specialist clinics eg baby immunisations, minor operations, joint injections etc.
SECRETARIAL AND RECEPTION OFFICE LEAD (Andrea Wright)
Looks after the Secretarial and Reception Teams and is the Carer’s Champion for the practice.
The Reception Team handle all patient contact on the telephones and at the front desk. They also carry out various administration duties including photocopying, franking of post, change of patient details, filing etc.
The Prescription Clerks are Receptionists who have a dual role and are trained to process all repeat medication requests and deal with queries from patients, local chemists and hospitals.
The Secretarial Team are responsible for the processing of all typing requests from clinicians within the practice. This includes onward referrals to hospitals using the electronic referral system, letters to consultants/patients, private work requested for insurance purposes, maintenance of the practice’s email, providing a link between the patients and the hospital and preparing reports requested from local authorities. They attend the weekly referrals meetings with the clinicians, take minutes for meetings and are the Care Navigators for the practice.
Sue Colden; BSc (Hons), RGN
Ruth Bishop; BSc (hons), RGN
Dr Glen Patrick
Liz Harmer; RGN
Lesley Carter; RGN
Juliet Niblock, RGN
Esther Alderson, RGN
They provide advice and care for immunisations, health check-ups, cervical smears, baby immunisations, and chronic disease clinics including asthma and diabetes.
CLINICAL SUPPORT ASSISTANTS:
Judith Rutherford, Bev Hook, Nicola Wilson
They work under the supervision of qualified nurses doing blood tests, blood pressures and assisting in minor operations. They also process all new registrations and carry out new patient checks.
Attached to the practice and working from the Health Centre for home nursing care and dressings, and treatment of minor injuries.
Are nurses who specialise in child health, family support and health advice for all age groups. They can be seen without an appointment at the well-baby clinic or by appointment either in the surgery or at your home.
Provides care and advice during pregnancy and after childbirth. She runs ante-natal and relaxation classes.
MENTAL HEALTH PRACTITIONERS
To review patients presenting with mental health issues, consider a range of options regarding treatment interventions providing them with highly specialised advice concerning care when appropriate and liaising with GPs and MH teams.
PSYCHOLOGIST, COMMUNITY PSYCHIATRIC NURSES AND COUNSELLORS:
Help in the management of emotional and psychiatric problems.
Attached to the practice and, helped by a foot care assistant, provides a chiropody service for the elderly, children and those at high risk including people with diabetes.
Provides advice on speech development and help with mature patients who may have speech problems.
Visits the Health Centre bi-weekly. This service is for diabetic patients only, who have been referred to the clinic.
FIRST CONTACT PHYSIOTHERAPIST (FCPs):
Assess patients with soft tissue, muscle and joint pain and to decide on the most appropriate management pathway. FCPs are physiotherapists with expertise in the assessment and management of Musculoskeletal (MSK) conditions. They may also be knows as Advanced Practice Physiotherapists (APP) or MSK Practitioners.
COMMUNITY LINK WORKER – SOCIAL PRESCRIBING
We now have a team of 4 Community Link Workers who provide a Social Prescribing service for the whole of Wansbeck PCN, which includes our surgery.
If you have something non-medical which is worrying you and causing you stress and anxiety, then our Link Worker will be able to help you along your journey to wellness.
They can offer advice and link you to voluntary, statutory, and community-based services, groups & activities to help you obtain the practical, emotional, and social support you need.
The common issues the Link Worker can advise on are: Isolation, Finance, Employment, Healthy lifestyle, Adult Learning & volunteering, Housing, Bereavement, Family problems, Parenting issues, Domestic violence and more. Please click HERE for a short animation which further explains about Social Prescribing.
If you feel you would benefit from speaking with our Link Worker Team, then just ask at Reception or your Healthcare professional for a Community Link Worker Referral and either Jane, Linda, Christine, or Carly will be in touch.
Jane McGee is the named Link Worker for our surgery.